Dispatch Times

• Ready-made products: up to 3 business days for shipping.

• Customized products: up to 12 business days for dispatch.

Once the shipment has been made, you will receive a tracking number.

Delivery Times

• Delivery usually takes 2 to 15 business days depending on the destination.

• Some destinations may take longer.

Shipping Methods

• We offer cash on delivery shipping.

• If you wish to pay for shipping from the origin, you must contact us beforehand.

Delays

We do not provide refunds for shipping delays due to external circumstances such as:

• Carrier delays

• Peak seasons

• Weather conditions

• Material availability

• Other unforeseen events beyond our control

Duties and Taxes

• International shipments may be subject to additional charges.

• These costs are the responsibility of the recipient.

• If the order is refused, the customer will be responsible for all return and re-shipping charges, which will be deducted from any applicable refund.